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Legal Document

Privacy Policy

Last updated: January 1, 2024

Your Privacy Matters

At Fikrago Gardening, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our marketplace platform.

1. Information We Collect

Personal Information

  • Name and email address (via Google OAuth)
  • Shipping address for orders
  • Payment information (processed securely by PayPal)
  • Phone number (optional)

Vendor Information

  • Business name and description
  • Business address and contact details
  • PayPal email for payouts
  • Social media links (optional)

2. How We Use Your Information

  • Process and fulfill your orders
  • Communicate about your purchases and account
  • Send promotional emails (with your consent)
  • Process vendor payouts and commissions
  • Improve our platform and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your shopping cart
  • Analyze site traffic (anonymized)
  • Personalize your experience

You can control cookie settings through your browser. Disabling cookies may affect some features of our platform.

4. Data Security

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for all data transmission
  • Secure password hashing
  • Regular security audits
  • Limited access to personal data
  • PayPal handles all payment processing securely

5. Information Sharing

We never sell your personal information. We may share data with:

  • Vendors: Shipping details for order fulfillment only
  • Payment Processors: PayPal for secure transactions
  • Service Providers: Analytics, email services (all bound by confidentiality)
  • Legal Authorities: When required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format
  • Lodge a complaint with a supervisory authority

7. Vendor-Specific Terms

As a vendor on Fikrago Gardening, additional data handling applies:

  • Business information may be displayed publicly on your vendor profile
  • Sales data is used for commission calculations and payouts
  • You are responsible for handling customer shipping information lawfully
  • Customer reviews and ratings may be displayed publicly

8. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: privacy@fikrago.com

Website: www.fikrago.com

Address: Fikrago Gardening, 123 Garden Lane, Green City, Earth

This Privacy Policy is compliant with GDPR, CCPA, and other applicable data protection regulations.
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